Terms of service
Terms of Service
Last updated: September 2, 2026
Welcome to Perijoy!
These Terms of Service (“Terms”) govern your access to and use of perijoy.com and any related pages, features, content, services, and online storefront operated by Perijoy! (“Perijoy,” “we,” “us,” or “our”), as well as purchases you make from us.
By accessing our website, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree, please do not use the website or place an order.
These Terms should be read together with our Privacy Policy and Refund Policy, each of which is incorporated into these Terms where applicable.
Nothing in these Terms is intended to limit any rights you have under applicable consumer protection law that cannot legally be waived.
1. About Perijoy
Perijoy is a skincare brand offering cosmetic products, including the All-for-One Facial Moisturizer.
You can contact us at:
Perijoy!
Ontario, Canada
Email: fatin@perijoy.com
2. Eligibility and Use of the Website
You may browse our website regardless of age. However, to make a purchase, you must have the legal capacity to enter into a binding contract in your jurisdiction or make the purchase with the involvement and permission of a parent or legal guardian.
You agree to use our website only for lawful purposes and in accordance with these Terms.
You may not use the website to:
- engage in fraudulent or unlawful activity;
- interfere with the operation, security, or functionality of the website;
- introduce viruses, malicious software, or other harmful code;
- attempt to gain unauthorized access to our systems or another person's information;
- scrape, copy, reproduce, or commercially exploit substantial portions of the website without permission;
- impersonate another person or provide false information;
- interfere with another person's use of the website; or
- use our products, content, or services for an unlawful purpose.
We may restrict or terminate access to the website where reasonably necessary to prevent fraud, abuse, security threats, unlawful conduct, or violations of these Terms.
3. Our Products Are Cosmetics — Not Medical Treatment
Perijoy products are cosmetic products intended for purposes such as moisturizing, supporting the appearance and feel of the skin, and promoting a skincare routine.
Perijoy products are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition, including perioral dermatitis.
References on our website to sensitive skin, irritated-looking skin, redness, PD-prone skin, perioral dermatitis, ingredients, skincare science, or individual experiences are provided in the context of cosmetic skincare and general educational information. They are not a diagnosis, medical advice, or a substitute for care from a qualified healthcare professional.
If you have a diagnosed or suspected medical condition, persistent symptoms, severe irritation, an allergic reaction, or questions about whether a product is appropriate for you, consult an appropriate healthcare professional.
Individual experiences and results vary.
4. Product Use and Sensitivities
Skin is individual, and no cosmetic product can be guaranteed to be suitable for every person.
Before using a product, review the product label, directions, warnings, and ingredient information provided with the product. Do not use a product if you know you are allergic or sensitive to one of its ingredients.
If you have particularly sensitive or reactive skin, you may wish to patch test the product before broader use.
Stop using a product if you experience an unexpected or concerning reaction and seek medical attention where appropriate.
Information displayed on our website is intended to be accurate and current. However, formulations, packaging, appearance, ingredient sourcing, or other product details may occasionally change. You should therefore review the packaging and ingredient list supplied with the product before use, particularly where you have allergies or known sensitivities.
5. Product Information and Website Content
We make reasonable efforts to describe our products accurately and to display product colours, textures, packaging, sizes, ingredients, and other characteristics as accurately as practical.
Your device or monitor may display colours differently from the physical product.
We may update product descriptions, packaging, ingredients, photographs, pricing, availability, and other website information from time to time.
If a material error affects an order you have already placed, we will take reasonable steps to notify you and provide any remedy required by applicable law.
6. Testimonials, Reviews, and Results
Testimonials, ratings, reviews, before-and-after experiences, and other customer stories describe individual experiences.
They are not guarantees that you will experience the same results.
We may organize, shorten, or format reviews for presentation provided that we do not intentionally change their substantive meaning.
Unless expressly stated otherwise, customer reviews reflect the views of the individual submitting the review and not a medical or scientific conclusion by Perijoy.
7. Orders
Submitting an order is an offer to purchase the products shown in your order.
Receipt of an automated confirmation does not necessarily mean that we have accepted the order. We may decline or cancel an order before fulfillment for legitimate reasons, including:
- a product being unavailable;
- an obvious pricing or website error;
- suspected fraud or unauthorized payment;
- inability to verify information needed to fulfill the order;
- shipping restrictions;
- legal or regulatory requirements; or
- quantities that reasonably appear to be intended for unauthorized resale.
If we cancel an order after payment has been collected, we will refund the amount collected for the cancelled portion of the order.
We may place reasonable limits on quantities purchased.
Unless we expressly agree otherwise, products sold through our consumer storefront are intended for personal use and not unauthorized commercial resale.
8. Prices, Currency, Taxes, and Payment
Prices displayed on the website may vary depending on your selected country or region.
The currency applicable to your purchase will be displayed during checkout.
Applicable shipping charges, taxes, duties, and other charges will be shown or calculated during checkout where reasonably possible.
You agree to provide current, complete, and accurate billing, shipping, contact, and payment information.
Payments may be processed through Shopify or other third-party payment service providers. Your use of those payment services may also be subject to the provider's applicable terms and privacy practices.
We do not guarantee that every payment method will always be available.
9. Pricing and Other Errors
Although we try to keep our website accurate, typographical, pricing, inventory, promotional, or other errors may occasionally occur.
Where permitted by law, we may correct an obvious error before an affected order is fulfilled.
If you have already paid and we cannot fulfill an order because of an error, we will notify you and refund the affected amount unless you agree to an alternative.
Nothing in this section limits rights or remedies available to you under applicable consumer protection law.
10. Promotions and Discount Codes
From time to time, we may offer discounts, promotions, samples, gifts, or promotional codes.
Unless stated otherwise:
- promotions are available for a limited time;
- promotional codes have no cash value;
- promotions may not be combined;
- eligibility requirements may apply;
- a promotion may be limited to particular products, regions, or customers; and
- promotional offers are subject to any terms disclosed with the particular promotion.
We may refuse use of a promotional offer where we reasonably believe it has been obtained or used through fraud, manipulation, technical abuse, or contrary to the stated promotion terms.
11. Shipping and Delivery
Available shipping destinations, methods, rates, and estimated delivery information are presented through the website or checkout.
Processing and delivery times displayed on the website are estimates unless we expressly identify a particular timeframe as guaranteed.
Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, labour disruptions, incorrect shipping information, or other transportation issues.
We will nevertheless comply with any delivery obligations and consumer cancellation or refund rights imposed by applicable law.
You are responsible for providing a complete and accurate shipping address.
If an order is returned to us because of an incorrect or incomplete address, failed delivery, or refusal of delivery, please contact us so that we can determine the appropriate next step.
For international orders, customs duties, import taxes, brokerage charges, or similar government charges may apply unless checkout expressly states that those charges are included.
12. Returns, Refunds, and the 30-Day Happiness Guarantee
Perijoy currently offers a 30-Day Happiness Guarantee on qualifying purchases as described on our website.
The eligibility requirements, return process, refunds, exclusions, and other conditions applicable to returns are described in our Refund Policy.
Where our Refund Policy or Happiness Guarantee provides rights that are more generous than those required by law, the more generous Perijoy policy will apply according to its stated terms.
Our voluntary return or guarantee policies do not limit any separate right to a refund, replacement, cancellation, or other remedy that you may have under applicable consumer protection law.
13. Order Problems and Damaged Products
If your order arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible at fatin@perijoy.com.
Please include your order number and enough information for us to understand the issue. We may reasonably request photographs or other information where necessary to assess damage, fulfillment errors, or shipping issues.
Your statutory rights remain unaffected.
14. Privacy
Your privacy is important to us.
Our collection, use, disclosure, retention, and protection of personal information is described in our Privacy Policy.
Our website uses Shopify and may use other service providers for storefront operation, analytics, customer communications, security, and related functions as described in that policy.
Your use of the website is also subject to the privacy choices presented through our cookie and consent controls.
15. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, platforms, payment processors, shipping providers, social networks, applications, or services.
These third parties operate independently from Perijoy.
We are not responsible for the content, privacy practices, security, availability, or terms of independent third-party services, except to the extent responsibility cannot legally be excluded.
You should review the applicable terms and policies before using a third-party service.
16. Intellectual Property
The website and its original content, including the Perijoy name and branding, logos, product photography, graphics, product descriptions, copy, illustrations, designs, website layout, and other materials, are owned by or licensed to Perijoy and are protected by applicable intellectual property laws.
We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the website for your personal, non-commercial use.
Except as permitted by law, you may not reproduce, distribute, sell, license, modify, publish, commercially exploit, or create derivative works from our protected content without our permission.
Nothing in these Terms transfers ownership of Perijoy intellectual property to you.
17. Content You Submit
If you voluntarily submit a review, photograph, testimonial, comment, survey response, social-media submission, or other content to Perijoy, you retain ownership of the content you own.
Unless we agree otherwise, you grant Perijoy a non-exclusive, worldwide, royalty-free licence to reproduce, display, publish, distribute, and reasonably adapt that content for purposes connected with operating, promoting, and improving Perijoy and its products.
This licence does not permit us to intentionally misrepresent your statements.
You represent that you have the right to submit the content and grant this licence and that doing so does not knowingly violate another person's intellectual property, privacy, or other legal rights.
Where we specifically request permission to use your photograph, likeness, testimonial, or social-media content subject to different terms, those specific terms will govern.
18. Feedback and Suggestions
If you provide ideas, suggestions, or general feedback about Perijoy, our products, or our website, we may use that feedback to improve our business and products without an obligation to compensate you.
This section does not transfer ownership of intellectual property that you have clearly identified and submitted to us under a separate confidential or contractual arrangement.
19. Website Availability and Security
We aim to keep the website accessible and secure, but we cannot guarantee that it will operate continuously or without technical problems.
We may temporarily suspend or restrict parts of the website for maintenance, security, updates, legal compliance, or circumstances outside our control.
You are responsible for taking reasonable precautions when accessing websites and electronic communications.
20. Disclaimer of Website Warranties
To the extent permitted by applicable law, the website and general informational content are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, or compatible with every device or system.
However, nothing in these Terms excludes, limits, or modifies any warranty, condition, representation, right, or remedy that applicable consumer law does not permit us to exclude or limit.
21. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
To the fullest extent permitted by law, Perijoy will not be liable for indirect, incidental, special, or consequential losses arising solely from your use or inability to use the website where those losses were not reasonably foreseeable.
This limitation does not apply where liability cannot legally be excluded or limited, including any applicable statutory consumer rights.
These Terms do not limit any remedy available to you for defective products, misrepresentations, personal injury, or other matters to the extent applicable law prohibits such a limitation.
22. Your Responsibility for Misuse
You are responsible for losses that directly result from your intentional unlawful use of the website, fraudulent activity, or knowing infringement of another person's legal rights.
Nothing in this section requires a consumer to indemnify Perijoy for Perijoy's own negligence, breach of law, or conduct for which liability cannot legally be transferred to the consumer.
23. Suspension or Termination
You may stop using the website at any time.
We may suspend or terminate access to the website where reasonably necessary because of fraud, abuse, unlawful activity, cybersecurity threats, or a material violation of these Terms.
Termination of website access does not eliminate obligations relating to an order already accepted unless that order is separately cancelled or refunded.
Provisions that by their nature should continue after termination — including intellectual property provisions and provisions relating to existing disputes — will survive.
24. Consumer Protection Rights
These Terms are intended to operate alongside, rather than replace, applicable consumer protection laws.
If a provision of these Terms conflicts with a mandatory consumer right that cannot legally be waived, the mandatory consumer right will apply.
You do not waive any substantive or procedural consumer protection right merely by agreeing to these Terms.
25. Governing Law
These Terms and transactions with Perijoy are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-laws principles.
Any dispute may be brought before a court of competent jurisdiction in Ontario.
However, if the consumer protection laws of your province, state, territory, or country give you a mandatory right to bring a proceeding elsewhere or provide another non-waivable protection, nothing in these Terms takes that right away.
26. Changes to These Terms
We may update these Terms as our website, products, business practices, or legal obligations change.
When we make changes, we will update the “Last updated” date at the top of this page.
Material changes will apply prospectively unless applicable law requires otherwise.
Changes to these Terms will not retroactively alter the material terms of a purchase that was already completed unless you agree to the change or the change is required by law.
Your continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms with respect to future use of the website.
27. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary under applicable law.
The remaining provisions will continue to apply to the extent legally permitted.
28. No Waiver
If we do not immediately enforce a provision of these Terms, that does not mean we permanently waive our right to enforce it.
29. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, and any specific terms presented to you in connection with an order or promotion, constitute the agreement between you and Perijoy concerning your use of the website and purchases from us.
If specific terms presented during checkout conflict with these general Terms regarding a particular purchase, the specific checkout terms will govern that purchase to the extent of the conflict, subject to applicable law.
30. Contact Us
Questions about these Terms, an order, or Perijoy can be sent to:
Perijoy!
Ontario, Canada
Email: fatin@perijoy.com